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Changes to making an appointment
We are changing the way we manage patient’s consultation within our practice. This is to protect all patients, doctors and our practice team from catching any strain of Covid.
Please read these requirements carefully
From 27th December 2021:
- Face masks must be worn at all times on our premises. No exceptions or exemptions. If you are unable to wear a mask, call our reception on 3399 6655 and a Telehealth, or Video consultation will be arranged. Fees will apply.
- You are required to check in on the QLD Check In App.
- All vaccinated patients without cold or flu-like symptoms, (cough, cold, sore throat temperatures etc.), have not travelled interstate, or been a contact with a Covid positive person, will be arrived, then asked to take a seat in our ‘outside waiting room’. Currently, there is not a waiting room inside our practice.
- If you are not fully vaccinated, this practice can only offer you a Telehealth, or Video consultation. Fees will apply. No face-to-face consultations will be available to ‘Non Covid Vaccinated Patients’
- If you have been fully vaccinated, however have respiratory, cold or flu-like symptoms, (cough, cold, sore throat, runny nose, temperatures etc.), you must not enter our premises. Call 3399 6655 and a Telehealth, or Video consultation can be arranged. Fees will apply. This applies to all patients, even children.
- If you are presenting with non-infective symptoms, and have been travelling interstate, and have not been contact with a Covid Positive person, our doctor may still require you to have a COVID-19 Rapid Antigen Test (RAT), at a cost of $12.00 prior to being seen inside the practice. We cannot accept recent self-collected/unsupervised RATs, as we cannot verify their accuracy.
- If you are not fully vaccinated, and you require more urgent medical attention, we recommend that you go straight to Hospital Emergency, or a government funded Respiratory Clinic, to avoid any delay in receiving treatment and where staff has access to full Personal Protective Equipment.
You can book an appointment for COVID19 vaccinations via our reception team on 3399 6655.
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Thank you for your ongoing patience and understanding during this pandemic.